Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@valzeni.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Valzeni is operated by Shenzhen Jice E-commerce Co., Ltd.
Company Name: Shenzhen Jice E-commerce Co., Ltd.
Address: Room 513, No. 9 Hekan Road, Wuhe Community, Bantian Subdistrict, Longgang District, Shenzhen, Guangdong, China
Phone: +86 13667630927
Email: support@valzeni.com