Refund / Return Policy

Valzeni

Returns

You may request a return within 30 days of delivery if the item is unused and in original packaging.

How to return

Email support@valzeni.com with your order number. We will send return instructions.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we inspect the return.


Valzeni is operated by Shenzhen Jice E-commerce Co., Ltd.

Company Name: Shenzhen Jice E-commerce Co., Ltd.

Address: Room 513, No. 9 Hekan Road, Wuhe Community, Bantian Subdistrict, Longgang District, Shenzhen, Guangdong, China

Phone: +86 13667630927

Email: support@valzeni.com